Privacy Policy

1. Introduction

At AutoAI Flow ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered business automation platform, visit our website, or use any of our services. Please read this Privacy Policy carefully to understand our practices regarding your information.

By accessing or using our platform and services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our platform or services.

2. Information We Collect

We collect information about you in various ways when you use our platform or services:

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Create an account or register for our services
• Fill out forms or respond to surveys
• Contact our customer service team
• Subscribe to our newsletters or marketing communications
• Request a demo or trial of our services

This information may include your name, email address, company name, job title, phone number, billing information, and any other information you choose to provide.

2.2 Business Data

When you use our AI-powered platform, we may collect and process business data that you upload, input, or generate through our services. This may include:

• Business process data
• Customer information
• Employee information
• Financial data
• Operational metrics
• Other data required for the functionality of our services

2.3 Usage Information

When you interact with our platform or website, we automatically collect certain information about your device and usage patterns, including:

• Device information (such as your IP address, browser type, operating system)
• Log data (such as access times, pages viewed, time spent on pages)
• Location information
• Usage patterns and preferences
• Information collected through cookies and similar technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our platform and services
• Process transactions and send related information
• Train and improve our AI models and algorithms (using aggregated and anonymized data)
• Personalize your experience and deliver content and product offerings relevant to your interests
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with our legal obligations

4. Data Processing and AI Technology

Our platform uses artificial intelligence and machine learning technologies to provide business automation services. Here's how we handle data in relation to these technologies:

4.1 AI Training

Our AI models are initially trained on proprietary datasets and publicly available information. We do not use your specific business data to train general AI models without your explicit consent.

4.2 Model Customization

When you use our platform, we may create customized AI models specific to your business needs. These models are trained on your data but are only used to provide services to you.

4.3 Algorithm Transparency

We strive to make our AI processes as transparent as possible while protecting our proprietary technology. Upon request, we can provide general information about how our AI models make decisions relevant to your business processes.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us.

5.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.3 Legal Requirements

We may disclose your information if we believe such action is necessary to:

• Comply with applicable laws and legal processes
• Enforce our agreements, including our Terms of Service
• Protect the rights, property, and safety of our users, ourselves, or others

5.4 With Your Consent

We may share your information with third parties when we have your consent to do so.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards designed to protect the security, confidentiality, and integrity of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

Some of the security measures we employ include:

• Encryption of sensitive data at rest and in transit
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Regular security training for our employees
• Monitoring systems for suspicious activities

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal information
• Whether we can achieve those purposes through other means
• Applicable legal requirements

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Update

You can access and update certain information about your account through your account settings or by contacting us.

8.2 Data Subject Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete personal information
• Request deletion of your personal information
• Restrict or object to certain processing of your information
• Data portability (receiving your data in a structured, machine-readable format)
• Withdraw consent at any time for processing based on consent

8.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8.4 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of our services. For more information, please see our Cookie Policy.

9. International Data Transfers

We are based in the United States and process data on servers located in the U.S. and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country different from your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have data protection rules that are different from those of your country.

We implement appropriate safeguards for cross-border transfers as required by applicable law, such as standard contractual clauses or reliance on adequacy decisions where available.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe a child under 16 may have provided us personal information, please contact us.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an account with us and have provided your email address) or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: